AML Consultancy Ltd
What they say
“Angela has done a wide variety of training for me - sales and performance management, time management, appraisal training and latterly a course designed to get the most from our in-house customer services team, to make them think of themselves more in terms of a sales role rather than just passive interaction with customers. This training also covered telemarketing and has resulted in an active telemarketing campaign that has already produced some excellent results.
I think a strength of Angela’s approach is that she does a good deal of pre-course work and truly bespokes the training after detailed discussions with the company. I have been on too many courses myself where it might say your company name on the top but you know that that is all that has been changed since the last time it was delivered! I would have no hesitation in recommending Angela”
- Martyn Ward, whilst Sales Director for Genetix (previously MD for Integra Biosciences)
“We chose AML Consultancy Ltd. for our appraisal training requirements at the end of 2005, based on our experience of her excellent design and delivery of training courses for us in the past. Despite our challenging timescales, Angela put together a great appraisal training course, which reflected our needs exactly. She understood the challenging nature of many of our managers and their busy diaries and reflected this understanding in her facilitation and design of the training. The feedback from our managers was extremely positive and I would have no hesitation in either using AML Consultancy Ltd. again, when we have a need for external training design and delivery, or in recommending AML Consultancy Ltd. to others”
- Dave Sherer, Learning & Development, Business Partner Rabo Bank
“AML Consultancy Ltd. has been a tried and trusted supplier over many years. We have been able to rely on her attention to detail when analysing our needs and designing solutions for us. Her experience and professionalism have been evident in all of the projects we put her way, and the feedback from any delegates attending her training has always been extremely positive. We have been happy for Angela to not only design training for our internal trainers to deliver, but also to train our trainers”.
- Sally Skinner, whilst Divisional Learning Manager for Abbey National plc
“Angela’s whole process was professional and succinct. She told us exactly what she could do for us and how, carried out her analysis with the minimum impact on our business or time, then provided a final report which summed up quite clearly what steps we should take, to achieve the outcomes we wanted. It was much more than a training needs analysis and was worth every penny of our investment”
-Jon Tucker, Head of IFA Sales, Legal & General Assurance
“Angela helped me to work out exactly what I wanted – and didn’t want – from my next career move. Our sessions were motivational and really helped my confidence in handling interviews. I’ve now found a new role that matches my underlying values and am thoroughly enjoying it”
-Kal Budwal, Finance Director, LCET
“Angela has worked as an Associate with MSB for several years and is highly respected by our team and by the clients with whom she works. She has made a significant contribution both on the design and delivery aspects of major training projects and her thoroughness and professionalism shine through in all that she does for us. Angela is completely dependable and is also a popular member of the project teams with whom she works at MSB. We would have no hesitation in recommending her as an outstanding trainer”
-Brian Hamill, Director, MSB Ltd.
And about Trainer Routes®, my set of questions and activities designed for Trainers as a CPD aid and for Training Managers as a coaching tool:
“I’m sure many of you agree – Trainers are probably our most discerning customers when it comes to their own development. This stimulating range of activities really does provide something for every (learning style of) trainer I’ve ever met”
-Catherine Wood, Training Manager
“Even after more than a decade in the training and development field, I find it as important as ever to keep my knowledge and skills honed. Trainer Routes is an excellent way to support your continued professional development. Whether a new or established trainer, you are sure to find exercises and tasks to suit your needs”
-Jackie Slotte, FCIPD, Myriad Solutions
And finally, some feedback from individuals who have attended my programmes:
“The best sales training course I’ve participated in, especially as plenty of time was allocated specifically to our requirements. Have already recommended AML Consultancy to two Sales Manager colleagues - good work on referrals!”
“A great, great course – an absolute eye opener. It will be of great value in my daily job”
“So friendly, so competent, so full of positive energy and enthusiasm!”
“A very enjoyable two days with a great deal of learning achieved”
“Thank you for making the course so much fun for us. We’ve learned so much!”
“A very well-organised course which provided lots of information and hints / tips but which was also very enjoyable and fun”